Terms and Conditions

Last updated: May 2026

Applies to all Mystakidis Tours LLC departures.

Thank you for choosing Mystakidis Tours LLC ("Mystakidis", "we", "us", "our"). These Tour Conditions set out what Mystakidis provides when you purchase a pilgrimage ("Tour") and the obligations that bind both parties. Submitting a reservation request constitutes full acceptance of these terms.

1. Price Guarantee

Upon receipt of your deposit, the land and air, or land only, price quoted in U.S. dollars is locked. If airfare is included, economy-class round-trip fare from the agreed departure city is likewise guaranteed. Ancillary airline charges (checked bags, seat upgrades, in-flight services) are at your cost.

2. What Your Package Includes

• Airfare (if applicable): round-trip, economy class, from the specified departure city.
• Guided pilgrimage: licensed tour leaders plus coordination with local clergy for liturgy and prayer as available.
• Hotels and meals: carefully chosen four-star lodgings, half board (breakfast daily and most dinners as the day-by-day notes).
• Ground transport: private, air-conditioned coaches.
• Sightseeing and admissions: all group entrance fees and licensed local guides.

Exclusions: optional excursions, lunches outside the meal plan, gratuities for the guide and driver, personal purchases, extra baggage, and other discretionary expenses.

3. Itinerary Flexibility

Mystakidis may adjust the itinerary for weather, site closures, or clergy availability. Comparable substitutes will be provided. Unused portions alone do not create a refund right.

4. Reservations and Payments

4.1 Deposit

A flat deposit of $400 per person reserves your place. The deposit is due within seven days of booking. Reservations made 90 days or fewer before departure require full payment at booking.

4.2 Final Payment

Balance is due ninety days before departure. Non-payment by the deadline may result in cancellation with no refund.

4.3 Payment Methods

Visa, MasterCard, American Express (deposit and balance) or U.S.-bank check or bank draft (balance only). Returned payments incur a $35 fee.

5. Solo Pilgrims and the Single Supplement

Single rooms are limited and carry an additional fee. Solo pilgrims who are willing to share are matched as roommates of the same sex at no supplement. Single-supplement fees are refundable until 90 days before departure. After that point they are non-refundable unless Section 7 applies.

6. Changes and Transfers

90 days or more before departure

One complimentary transfer to another Mystakidis pilgrimage. Any price difference is payable immediately.

Less than 90 days before departure

Transfers are not permitted except under Section 7 or at Mystakidis's sole discretion.

7. Cancellations and Refunds

Refunds are governed by the cancellation schedule shown in the signed Mystakidis "Proposal and Invoice". The default schedule (applies when the Proposal is silent) is:

Notice received before departure	Refund of payments made
90 days or more	100% less deposit
89 to 60 days	50%
59 to 30 days	25%
Less than 30 days	No refund

Deposits become non-refundable seven days after receipt.

Refundable events

At Mystakidis's sole discretion, additional refunds may be granted for serious illness or injury (doctor's letter), home rendered uninhabitable by disaster or crime (official report), military deployment (official orders), or unanticipated job loss (employer letter). Refund amounts will not exceed the percentages above unless the Proposal states otherwise.

Refund procedure

Send written notice and documentation to sales@mystakidistours.com or by mail to the address above. If you hold travel-insurance coverage, file with your insurer first. Mystakidis processes any eligible refund only after the insurer's final settlement.

8. Releases and Health Declarations

All travelers must sign Mystakidis's General Release and Waiver and Health and Safety Pledge prior to departure. Failure voids your reservation without refund.

9. Participant Responsibilities

Participants should be in good general health, able to carry or roll their own luggage on uneven ground for up to 15 minutes, walk up to two continuous hours daily, and navigate free-time activities independently. All participants must comply with health directives and refrain from smoking or vaping during group activities. Mystakidis may remove any participant whose conduct jeopardizes safety or group harmony, with no refund.

10. Mystakidis Cancellations and Itinerary Changes

If Mystakidis cancels a Tour, you may obtain a full refund within fourteen days or transfer funds to another Tour. Mystakidis is not liable for ancillary costs (airfare, visas, and similar). If Mystakidis alters an itinerary, comparable substitutes will be arranged. Price variances will be credited or surcharged accordingly.

11. Liability, Insurance, and Travel Documents

Mystakidis acts solely as agent for independent suppliers and is not responsible for delays, force-majeure events, or personal loss or injury. Comprehensive travel insurance is strongly recommended. Your passport must remain valid at least six months beyond your return date. Visa and vaccination compliance is your responsibility.

12. Governing Law and Claims

Mystakidis Tours LLC is registered in Wyoming. All disputes are governed by Wyoming law with exclusive venue in Laramie County courts (state or federal).

Complaints: sales@mystakidistours.com or by mail to the address above.